On this photo illustration, the Charter Communications logo is displayed on a smartphone screen.
Rafael Henrique | SOPA Images | Lightrocket | Getty Images
Charter Communications CEO Chris Winfrey wants the pay-TV bundle to live.
He also thinks the industry should get on board with a latest model.
The CEO of one in every of the biggest cable companies in the U.S. on Friday put media content companies on notice that negotiations would look different after Disney-owned networks went dark on Charter’s Spectrum service.
The so-called blackouts have gone on for a long time and typically stem from a battle over rising fees — when programmers like Disney want higher rates and pay-TV distributors like Charter balk at paying up. Often, the demand for sports events just like the U.S. Open, which is in full swing, or the upcoming NFL season, help to prevent channels going dark for patrons.
But this time it’s different, Winfrey said on a Friday call with investors.
The pay-TV model is broken, said Winfrey, the CEO of an organization that has 14.7 million customers subscribed to its bundle but sees that number drop every yr.
For Charter, an organization that does not produce content itself, the TV bundle remains to be a giant a part of its business, at the same time as broadband grows. Charter is pushing to keep the bundle alive with latest options — flexible packages and improved technology to tie streaming and traditional TV together — as high prices and streaming have driven customers to cut the cord.
Pay-TV bundle as we understand it is dead
Streaming has upended the economics of television, as low-cost memberships offer boatloads of content — numerous which is already featured on pay-TV channels. Consumers are cutting pay-TV bundles and choosing streaming options at a rate that is only intensified during the last five years.
And while companies like Disney, Warner Bros. Discovery, Paramount Global and Comcast‘s NBCUniversal try to make streaming businesses profitable, they still rely on their TV networks for not only the lucrative fees they reap from pay-TV providers, but additionally for the content produced for the channels themselves, which regularly carries over to streaming.
Media mogul Barry Diller said recently the legacy media companies should revert back to focusing on their broadcast and pay-TV networks, that are profitable, unlike streaming.
Winfrey, in addition to his predecessor Tom Rutledge, have often spoken publicly of the high fees pay-TV providers have to send the networks, which get passed down to customers as price increases. Those in turn often speed up cord-cutting.
The expansion of streaming has made it less fruitful for Charter to pay those costs, at the same time as the corporate loses fewer pay-TV customers than its peers each quarter.
Often, series and films that air on cable channels run on streaming services shortly after — sometimes only a day. Meanwhile, increasingly live sports are making their way onto streaming.
NBCUniversal airs Sunday Night Football, one in every of the top-rated programs on live TV, concurrently on its streaming service Peacock. Paramount follows suit with its Sunday package of football games on Paramount+, while Disney offers some, but not all, Monday Night Football games on ESPN+.
Charter said Friday it was willing to pay the speed increase that Disney was asking for in exchange for a lower minimum penetration term — meaning Charter guarantees fewer customers to stem costs. A few of Disney’s networks fetch the best prices in the bundle, resembling ESPN, which receives $9.42 per subscriber a month, according to data from S&P Global Market Intelligence.
The corporate can be pushing to offer Disney’s ad-supported streaming services — Disney+, ESPN+ and Hulu — at no additional cost so its customers haven’t got to pay twice for similar content.
On Friday, Disney said in an announcement that it had proposed “creative ways” to make Disney streaming services available to Spectrum customers without giving it away without spending a dime. It didn’t provide further details.
Disney said on Friday its traditional TV channels and streaming services “usually are not one and the identical, per Charter’s assertions, but moderately complementary products.” It noted its investment in “original content that premieres exclusively” on traditional TV, resembling live sports, news and other programming. Disney also noted its multi-billion dollar investments in exclusive content for Disney+, ESPN+ and Hulu.
Charter also said it could be willing to market Disney streaming apps to its broadband-only customers, something it views as a way to help Disney move toward making ESPN’s live feed a direct-to-consumer streaming service. Disney has said it is a matter of time before it offers ESPN outside of the pay-TV bundle. ESPN+ offers only limited content from the network.
On a Friday call with investors, Winfrey said the talks with Disney are what negotiations with content providers would appear like moving forward — a stark change for the pay-TV provider.
Long live pay-TV
During Charter’s second-quarter earnings call in July, Winfrey said that the corporate was “committed to trying to discover a path forward” for traditional TV bundles.
“And if we are able to have the pliability to package and price it in the fitting way, we expect it’s good for patrons and it’s good for us. And ultimately, it’s significantly better for programmers over time as opposed to having the cord cutting proceed to speed up on the pace it’s going,” Winfrey said.
Charter’s recent negotiations aren’t the one example of the corporate trying to discover a latest path for pay-TV.
In July, the corporate announced it could soon offer a less expensive, sports-lite bundle option.
Live sports often carry the best rankings but include essentially the most costs for pay-TV companies. The sports-lite offering will remove regional sports networks from the equation, giving customers who don’t watch their local teams a less expensive option moderately than cutting the bundle altogether.
The pivotal move happened because the regional sports networks business has declined a faster speed. Diamond Sports Group, the biggest owner of those channels, filed for bankruptcy protection this yr. Other networks are offering streaming options, too.
Still, major national sports networks like ESPN remained in each bundles. While Winfrey said he would “love” to put ESPN in a sports-only bundle, he knew it was “a stretch too far” for Disney.
In one other step to revamp the pay-TV model and stem losses, Charter entered right into a three way partnership with Comcast, the biggest pay-TV provider in the U.S.
The enterprise launches later this yr and can give customers the choice to take the pay-TV bundle with out a cable box. Winfrey noted in July that two-thirds of Charter’s pay-TV sales come with out a clunky cable box, meaning customers are using the Spectrum TV app on their very own devices, like Roku or Apple‘s Apple TV.
Branded with Comcast’s Xumo, the product will mean Charter can provide a smaller streaming device that integrates the standard TV bundle with streaming apps in one place, making it a more seamless transition between the 2 for consumers.
The corporate is betting that service, plus cheaper and more flexible bundle rates, will keep pay-TV alive and kicking.
Disclosure: Comcast is the parent company of NBCUniversal, which owns CNBC.