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Frustrated parents whose kids bought gear on the popular video game Fortnite without their permission may soon get some of their a reimbursement.
The Federal Trade Commission on Tuesday said it has begun notifying greater than 37 million those that they could be entitled to compensation from a settlement with game maker Epic Games. The agency has a page on its website where those affected can apply for a refund.
The FTC alleged late last yr that Epic Games used deceptive design tactics to get players to make unwanted purchases. It also said Epic “made it easy for youngsters to rack up charges without parental consent and locked the accounts of consumers who disputed unauthorized charges with their bank card firms,” according to a blog post Tuesday.
Eligible refund recipients have to be 18 years or older or have a parent or guardian complete the refund form. You would possibly qualify for the refund if between January 2017 and September 2022:
- You were charged in-game currency for unwanted items.
- Your child charged game items to your bank card without you knowing.
- Your account was locked after you disputed wrongful charges with your bank card company.
Eligible recipients can apply at this link with their claim number and Epic Account ID. Epic lays out the steps for locating an account ID here.
To be considered for a refund, you have to apply by Jan. 17, 2024.
It isn’t yet clear how much each refund recipient will get back, nonetheless. The FTC said approved claim amounts “will rely upon several aspects, including how many individuals file a claim.” The agency also has not yet provided a timeline for when applicants may get their payments.
In total, Epic agreed to pay $245 million to consumers to settle the FTC criticism, in an agreement finalized in March. It should also pay a $275 million penalty to settle allegations it violated the Kid’s Online Privacy Protection Act Rule.
The agreement bars Epic from charging consumers with deceptive designs or without their affirmative consent. It also prohibits the company from blocking consumers from their accounts in the event that they dispute unauthorized charges.
Epic said in a blog post at the time of the initial settlement announcement that it “accepted this agreement because we would like Epic to be at the forefront of consumer protection and supply the best experience for our players.”
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